AI Receptionist for Restaurants
AI receptionist for restaurants that don't want to miss any more reservations.
It’s dinnertime. Finally. You’ve been getting everything ready all day, and now the restaurant is filling up nicely. The kitchen is in full swing, guests are waiting for a table, and then the phone rings. A reservation? Someone who isn’t going to show up? Or a question about allergens?
Honestly, you don’t have time to answer the phone when it’s this busy, but if you don’t pick up, they’ll probably make a reservation somewhere else.
With HeyFred’s AI receptionist, every call is answered. Always. Even during peak times and outside of business hours. Without you or your team having to constantly switch between floor service and the phone.
Many restaurants lose revenue every day due to missed calls. Not because they don’t want to answer, but because it’s simply not possible. They can’t always be available, but customers do want to be able to make reservations at any time.
This is where an AI receptionist for restaurants comes in handy. With HeyFred, you have a receptionist that
- Answers all calls, even when multiple guests are calling at the same time
- Creates, modifies, and cancels reservations
- Answers questions about the menu, allergens, and hours of operation
- Actively reminds customers of their reservations to prevent empty tables
Your customer calls in Spanish? Fred answers in Spanish.
Fred automatically detects the caller's language and switches effortlessly. Over 100 languages and accents, no configuration. Click a language to listen.
Fred withholds
Manage Reservations
Fred can schedule, modify, and cancel reservations. You provide the necessary information—such as the date, time, number of people, and preferences—and the AI receptionist immediately books the reservation in your reservation system.
Questions about the menu & allergens
If anyone has questions about the menu or allergens, Fred answers them completely on his own. He can do this by phone, via WhatsApp, or through live chat.
Avoid empty tables.
Your smart AI receptionist actively calls or texts customers to remind them of their reservations. If they are unexpectedly unable to attend, Fred can immediately adjust or cancel the reservation.
Transfer the call if necessary.
Is a question too complex? In that case, Fred can always transfer the call or set up a callback request—whichever you prefer. You will then receive a clear summary of the question and the conversation.
Telephony and Communication
HeyFred works with your existing phone number and can be linked to VoIP and mobile call forwarding. Confirmations and updates can be sent automatically via WhatsApp or followed up with a phone call.
Overview and Control
All calls, reservations, and inquiries are visible in a single dashboard. You can see exactly what has been agreed upon and what needs to be followed up on.
Works with your favorite reservation system.
They already let Fred pick up.
I'm cutting hair all day. Fred now books all my appointments and I never miss a client. It feels like having an extra colleague.
Customers call in Polish, Turkish, English… Fred just switches. Our front-desk workload was cut in half.
We run outbound campaigns in five countries at once. It used to take five call centers, now it's one dashboard.
Frequently asked questions
Yes. Fred is available in over 100 languages and with a variety of voices and accents. You can even record your own voice to make Fred sound even more natural. You can listen to our samples to get an idea of what Fred sounds like, or try Fred for free for 7 days.
Yes. That’s partly down to the time you normally spend on calls, but also to the time it takes to wrap up your work and get back to it. You can easily save dozens of hours a month! Check out our calculator to see how much money you can save.
Paying with us is safe and easy. We accept the most common payment methods, such as credit cards (Visa, Mastercard, American Express, etc.), direct debit (SEPA Direct Debit) and iDEAL. All payments are processed via a secure connection and handled by Stripe.
Absolutely! You can try any subscription for 7 days free of charge with no obligation. We don’t ask for your credit card details, so you’re under no obligation. Sign up for your free trial now.
Absolutely. You can change your plan at any time via your account settings. Upgrades take effect immediately, whilst downgrades come into effect at the start of the next billing cycle.
Yes, you can cancel your subscription at any time. If you have a monthly subscription, it will end at the end of the current billing period. If you have an annual subscription, it will continue until the end of the annual term.