Fred your AI customer service
Fred answers customer questions on the phone and in chat. Day and night, in more than 100 languages, with your knowledge and, if you like, your own voice.
You can use Fred as your AI customer service.
Fred is always available to handle conversations via phone, WhatsApp, Facebook Messenger and live chat. An AI assistant that helps customers without a queue and gives your team room to focus on the conversations that really need attention.
On this page we show what Fred can do for you. Why businesses deploy a smart assistant and how you can have your own AI customer service agent up and running within minutes. The benefits are virtually endless.
No more waiting times. Never a missed opportunity again.
One of the biggest customer frustrations is waiting. A long queue, illogical and lengthy menus or a phone that is never answered instantly cost trust. Fred picks up every call the moment the phone rings. There is no waiting time, no menu and no chance a call goes unanswered.
When your team is available, the conversation can be handed over if needed. To customers this feels like you are always reachable, even when your business is closed or your staffing is tight.
Your voice, cloned
Fred speaks with a natural voice — pick from dozens of ready-made voices or clone your own, so customers simply hear “you” on the line. You control tone, pace and personality.
More than 100 languages
Fred detects the caller’s language and switches instantly — from Dutch to Japanese. One knowledge base, every language. Ideal for tourists, expats and international customers.
You build your AI assistant like a flow.
Start with a greeting, give Fred a prompt with your guardrails and decide what happens next: wrap up or transfer the call. No code, live in minutes.
Fred does more than call
Fred answers calls, but makes them too. He can WhatsApp, reply to the website live chat and manage Facebook Messenger.
Fred handles your calls
Fred calls 24 hours a day, 7 days a week — or based on your opening hours. Inbound and outbound, and connectable to CRM systems, Excel sheets, your own phone number and more.
More about the AI Phone Assistant
Fred manages your WhatsApp
Fred answers questions, handles reservations and appointments and helps customers on WhatsApp — 24/7, just as smoothly as on the phone.
More about the AI WhatsApp AssistantBuilt for businesses that can’t afford to miss a call.
Car dealerships
Proactively call customers to arrange maintenance or MOT appointments and schedule them automatically
DISCOVER MOREFreelancers & Self-employed professionals
Fewer distractions from calls and text messages
DISCOVER MOREThey already let Fred pick up.
I'm cutting hair all day. Fred now books all my appointments and I never miss a client. It feels like having an extra colleague.
Customers call in Polish, Turkish, English… Fred just switches. Our front-desk workload was cut in half.
We run outbound campaigns in five countries at once. It used to take five call centers, now it's one dashboard.
Let Fred answer your phone today.
Live within 10 minutes. No credit card required to start.