AI Phone Assistant for Your Business

HeyFred’s AI phone assistant answers your phone calls, can make outbound calls, books appointments and gives customers instant answers. It’s the perfect solution for hair salons, restaurants, estate agents, webshops and virtually every SMB in the Netherlands. Fred takes work off your and your staff’s hands and boosts customer satisfaction.

An AI phone assistant answers your business line, replies in natural speech and handles the call on its own. Fred is available 24 hours a day, including evenings and weekends. Your caller gets no phone menu and never waits in a queue.

Fred picks up on the first ring, answers common questions, books appointments in your calendar and takes callback requests. He also makes outbound calls, for example to follow up on leads. Besides the phone he handles WhatsApp, Facebook Messenger and the live chat on your site.

Start costs €49 per month and includes one AI assistant with 250 call minutes. Extra minutes cost €0.40. Flow costs €149 per month with three assistants and 500 minutes, Pro €249 with ten assistants and 1,000 minutes. Pay annually and you get 20% off.

Yes. Under the new EU rules an AI phone agent must state at the start of the call that the caller is talking to AI. Fred does this on its own, in the language of the caller. Read how the identification duty works.

When a question gets too specific, Fred transfers the call to the right colleague and passes on the notes from the conversation. Your colleague knows what it is about straight away. You decide per topic when Fred transfers and to whom.