Blog

Stories about being reachable, smarter.

Read our blog with news, tips, and developments in the field of AI telephony.

Featured August 4, 2026

Integrating Claude with HeyFred: How to Build an AI Phone Assistant and Automate Right Away

With Claude, you can now build an AI phone assistant and automations directly in HeyFred. In this guide, you’ll learn how to connect, set up, and optimize Claude for your customer interactions.

Blog July 27, 2026

HeyFred 1.9.0: AI Assistant for Instagram

With version 1.9.0, Fred can now reply to messages on Instagram, security has been significantly improved, and you can easily send campaigns via text message or WhatsApp. Discover all the new features and how to use them for your business.

Blog July 23, 2026

Why a 24/7 phone service is essential for your business

Discover how a smart 24/7 phone service ensures you’re always reachable, even during holiday periods. Boost customer satisfaction and never miss a contact opportunity again.

Blog July 21, 2026

Build and Manage an AI Phone Assistant with ChatGPT in HeyFred

With the ChatGPT integration in Fred, you can now instantly create an AI Phone Assistant that manages phone calls, WhatsApp, Messenger, and live chat. No more dashboards—just chat.

Blog May 14, 2026

Automating WhatsApp Business with AI

Blog March 11, 2026

Looking for an AI assistant for Voys? Here's how to add HeyFred to Voys!

Do you use Voys as your phone service provider and want to get more out of your business communications? Then our "AI Assistant for Voys" is the logical next step. With HeyFred, you can easily add an AI integration for Voys without replacing your existing phone system.

How-to January 18, 2026

SIP Integration with Your Own Phone Number

Want to use your own phone number with a smart assistant? Use Hey Fred's SIP integration.

Blog November 3, 2025

What is omnichannel customer service, and why is a smart assistant indispensable?

What is omnichannel customer service? Think of an assistant who answers the phone, responds to live chat, and manages WhatsApp and Facebook Messenger. Someone who knows the right answer immediately and is always available.

Blog October 27, 2025

How AI Can Truly Help with Human Rights

A chatbot that can do practically nothing, a phone bot that doesn't listen well. It's incredibly frustrating. How can an AI assistant actually be helpful? Give your AI assistant the same rights as a human colleague!

Blog October 7, 2025

Here's How an AI Phone Assistant Can Enhance Your Customer Service and Make It More Human

An AI phone assistant helps you enhance your customer service, making it more human. We would be happy to explain how a phone assistant can assist you in serving your customers better.