Your AI Chatbot
Customers are becoming increasingly critical. When they ask a question, they want an immediate answer. Waiting is no longer an option, as they will simply go to a competitor who responds faster. It’s a measure of how good and reliable a company is. However, you may not have the time (or the desire) to respond immediately every single time.
With HeyFred, you can easily solve this problem. HeyFred is your AI chatbot that works on your website via live chat, on WhatsApp, and on Facebook Messenger. Setting up Fred is easy, and you can have your own AI chatbot up and running in just a few minutes.
The advantage is that Fred works not only via chat but also over the phone. This means you can have your AI assistant answer frequently asked questions over the phone as well—day and night, 365 days a year.
This means a single, centralized AI—with a single knowledge base and a single tone of voice—that engages with customers wherever they are.
WhatsApp has become a channel you simply can’t ignore. It’s ideal for asking short questions, but it’s also a platform where people expect immediate answers. If it takes too long, they’ll just ask their question somewhere else.
It’s also a channel where the same questions are often asked: What are your hours? What’s the status of my order? How do I return items?
Before you know it, you’re answering dozens of messages a day and losing dozens of hours a month of valuable time. Fortunately, that’s no longer necessary.
With HeyFred, you get an AI chatbot on WhatsApp. You’ll save hours of your own time—and your customers?
- They can ask questions 24/7
- get an immediate answer to their inquiries
- Make appointments and reservations
- check the status of orders or returns
You can integrate Fred with over 250 external systems. Fred responds to your WhatsApp messages effortlessly and always instantly.
For you, this means: fewer phone calls, less wasted time, and higher customer satisfaction!
Facebook Messenger AI Chatbot
Is your target audience active on Facebook? Do you advertise on Facebook and receive numerous questions via Facebook Messenger? If so, automating your Facebook responses is essential.
Fred schedules appointments, answers questions, or calls customers when they request it. You provide your customers and potential customers with optimal service because their questions are answered immediately, without taking up your time.
- On Facebook Messenger, Fred can
- Reply to messages
- Schedule appointments and reservations
- Create a callback request or actively call customers
Fred is the ideal solution for deploying an AI chatbot on Facebook Messenger.
Live Chat AI Chatbot on Your Website
Last but not least, Fred can also answer questions directly on your own website. With our widget, you can set up a live chat on your website in no time that provides automatic responses. Fred always responds, asks targeted questions, and helps your visitors without them having to search for answers.
Since you can add your website as a knowledge base to your assistant, Fred can also help visitors find specific pages and redirect them if they ask. This assists your visitors and gives you valuable insight into their search behavior and what they’re having trouble finding.
They already let Fred pick up.
I'm cutting hair all day. Fred now books all my appointments and I never miss a client. It feels like having an extra colleague.
Customers call in Polish, Turkish, English… Fred just switches. Our front-desk workload was cut in half.
We run outbound campaigns in five countries at once. It used to take five call centers, now it's one dashboard.
One AI assistant, multiple channels.
At HeyFred, you can work with a single AI assistant that you can use across various channels. For example, Fred can make and receive calls, have WhatsApp conversations, chat via Live Chat, and respond to messages on Facebook Messenger.
Another advantage is that you can configure the assistant to speak multiple languages. For instance, Dutch can be set as the primary language, but English, German, and Spanish can also be included if requested by users.
You then connect your AI chatbot to a knowledge base (your website and other information), and the assistant seamlessly switches between all channels.
For you, this means
- less hassle with configuration and management
- no duplicate settings
- one central AI assistant for all your digital channels, regardless of language
It’s often difficult to decide which channels to offer your customers. After all, each channel requires time—both to monitor and to respond to conversations. You solve that problem because you’ll spend virtually no time at all monitoring and responding to conversations yourself.
You can use the following rule of thumb for managing your channels:
- WhatsApp for fast, personal communication
- Facebook Messenger for social and ad-driven leads
- Live chat for website visitors who are exploring options or have questions
Want to know what Fred can do for you?
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Frequently asked questions
Yes. Fred is available in over 100 languages and with a variety of voices and accents. You can even record your own voice to make Fred sound even more natural. You can listen to our samples to get an idea of what Fred sounds like, or try Fred for free for 7 days.
Yes. That’s partly down to the time you normally spend on calls, but also to the time it takes to wrap up your work and get back to it. You can easily save dozens of hours a month! Check out our calculator to see how much money you can save.
Paying with us is safe and easy. We accept the most common payment methods, such as credit cards (Visa, Mastercard, American Express, etc.), direct debit (SEPA Direct Debit) and iDEAL. All payments are processed via a secure connection and handled by Stripe.
Absolutely! You can try any subscription for 7 days free of charge with no obligation. We don’t ask for your credit card details, so you’re under no obligation. Sign up for your free trial now.
Absolutely. You can change your plan at any time via your account settings. Upgrades take effect immediately, whilst downgrades come into effect at the start of the next billing cycle.
Yes, you can cancel your subscription at any time. If you have a monthly subscription, it will end at the end of the current billing period. If you have an annual subscription, it will continue until the end of the annual term.