AI Receptionist
These days, being reachable is essential. Every missed call or unanswered WhatsApp message represents a missed opportunity and a risk of losing customers and compromising customer satisfaction.
However, full-time receptionists are expensive, can get sick, need breaks, and, of course, don’t work 24/7.
That’s where our assistant comes in: a smart AI assistant that answers your phone line, responds to questions, schedules appointments, and communicates with customers professionally. If you wish, it can even do this day and night, 24/7.
On this page, we’ll explain exactly what an AI assistant is, why it’s a unique opportunity for your business, and how you can benefit from it right away.
An AI receptionist is an AI assistant that answers and manages calls. This includes incoming calls, but outgoing calls are also possible. The AI assistant also responds to WhatsApp messages, live chat messages, and Facebook Messenger messages.
The assistant utilizes AI through speech recognition and natural language processing and can be linked to your knowledge base. This ensures your AI receptionist is fully up to date on everything related to your business.
Thanks to natural language processing and the option to clone your own voice, it sounds as if a real person is on the line.
Unlike simple voicemails or menu options (press 1 for X), an AI receptionist understands what your caller is asking and can immediately provide a relevant answer or take action, such as making a reservation or scheduling another appointment.
They already let Fred pick up.
I'm cutting hair all day. Fred now books all my appointments and I never miss a client. It feels like having an extra colleague.
Customers call in Polish, Turkish, English… Fred just switches. Our front-desk workload was cut in half.
We run outbound campaigns in five countries at once. It used to take five call centers, now it's one dashboard.
Why Companies Are Switching to an AI Receptionist
No more missed calls.
An AI receptionist answers every call. This means you can also choose to be reachable outside of business hours, on weekends, or during vacation periods.
Save time on repetitive tasks.
In general, many questions are routine and can be handled perfectly well by an AI receptionist. Does a customer really need you? If so, you'll have more time to assist that customer effectively, because all the standard questions have already been addressed.
Consistent quality every time.
Your AI receptionist consistently provides accurate information, never gets tired, and is always cheerful. This helps project a professional image and enhances customer satisfaction.
Want to know what Fred can do for you?
Leave your name and email and we’ll show you.
How does an AI receptionist work?
Intake and Information
You enter basic company information and ensure that the knowledge base crawls your documentation and website. This information serves as the foundation for the AI receptionist’s responses.
Handling Calls
Your AI assistant manages the conversation based on the company information and the prompt you provide. You can read here how to easily create an effective prompt.
Performing Actions
The AI assistant can also perform tasks. These include making appointments or reservations, processing data in spreadsheets, and using any of the other 250+ programs we integrate with.
It makes sense that there are concerns about the loss of personal contact. After all, whenever new technologies emerge, we have to adapt to them.
Still, the biggest advantage of an AI receptionist is that it frees up your time for genuine human interaction when it's needed. Repetitive questions are handled automatically, people can call or text in real time if they wish, and if a question is too specific or complex, you'll have more time to assist in those cases.
AI Assistant
- Available 24 hours a day, 7 days a week
- No breaks
- No pay raises
- Never gets sick
- Always cheerful, never tired
- Speaks over 100 languages and can handle multiple conversations simultaneously
- Up to date on all information related to your company
Human receptionist
- Takes breaks and prefers not to work on weekends, holidays, or at night
- Wants a raise every year
- Prone to getting sick
- Speaks fewer languages than an AI assistant
- Often doesn’t know everything about your company
- Risk of emotional reactions and irritation in certain situations
When is an AI receptionist a good option?
An AI receptionist is an intriguing option for businesses from the outset, and if you're unsure whether it's the right solution for you, you can always try Fred for free for a week.
✔️ You want to grow without increasing personnel costs
✔️ You want to be reachable by phone but aren’t always available to answer calls
✔️ You own a salon or wellness center and often work directly with customers
✔️ Restaurants, hotels, and recreational businesses that handle reservations
The Key Benefits at a Glance
- 24/7 availability
- No personnel costs.
- Professional Approach
- Automation of repetitive inquiries
- Analytics and Customer Insights
- No missed leads.
- Immediate cost savings
- A More Impactful Brand Experience
- Time savings for your team.
- Data-Driven Growth
Choose the right AI receptionist.
Are you convinced of the benefits of an AI receptionist? If so, it’s important to choose the right receptionist for your business. Pay special attention to the following points:
✔️ Integration options:
Connections with CRM systems, calendars, and tools you already use.
✔️ Language & voice quality:
Can you choose the right voice and the appropriate language or languages?
✔️ Configuration:
Do you understand the platform, and how quickly can you access your virtual receptionist?
✔️ Scenarios & workflows:
Can your virtual receptionist handle complex conversations and workflows?
Built for businesses that can’t afford to miss a call.
Car dealerships
Proactively call customers to arrange maintenance or MOT appointments and schedule them automatically
DISCOVER MOREFreelancers & Self-employed professionals
Fewer distractions from calls and text messages
DISCOVER MOREFrequently asked questions
Yes. Fred is available in over 100 languages and with a variety of voices and accents. You can even record your own voice to make Fred sound even more natural. You can listen to our samples to get an idea of what Fred sounds like, or try Fred for free for 7 days.
Yes. That’s partly down to the time you normally spend on calls, but also to the time it takes to wrap up your work and get back to it. You can easily save dozens of hours a month! Check out our calculator to see how much money you can save.
Paying with us is safe and easy. We accept the most common payment methods, such as credit cards (Visa, Mastercard, American Express, etc.), direct debit (SEPA Direct Debit) and iDEAL. All payments are processed via a secure connection and handled by Stripe.
Absolutely! You can try any subscription for 7 days free of charge with no obligation. We don’t ask for your credit card details, so you’re under no obligation. Sign up for your free trial now.
Absolutely. You can change your plan at any time via your account settings. Upgrades take effect immediately, whilst downgrades come into effect at the start of the next billing cycle.
Yes, you can cancel your subscription at any time. If you have a monthly subscription, it will end at the end of the current billing period. If you have an annual subscription, it will continue until the end of the annual term.